Maintenance Plans

Line Xero operates a full maintenance and support service for XeroRisk customers to ensure that if problems arise they are dealt with swiftly and efficiently. Every company claims to do this, but Line Xero backs up these claims.

Our policy is that if a customer requests new functionality we do not charge for providing it.    

To start with, we offer our customers a dedicated customer support telephone number, one per customer. You have your own personal telephone number to call for any issue, ensuring that your call is routed directly to support engineers who know your installation inside out. Another policy which sets Line Xero's customer commitments ahead of the competition is our approach to enhancements and functionality change requests. Very simply our policy is that if a customer requests new functionality to be built into the XeroRisk product, we do not charge for providing it - nothing, not a bean! The only proviso to this commitment is that the change can be incorporated into the base product code stream, and hence be made available to current and future customers as well.

At Line Xero, we believe that our customer support is second to none. We are here to help you not just at the point of sale but into the future as well.

We belive that our customer support is second to none.