Frequently Asked Questions

Q.: What benefits does XeroRisk bring to my business?
A.: XeroRisk is an enterprise-wide risk management solution, applicable to most businesses. It is highly configurable to meet your business structure, activities and reporting needs and allows you to identify, assess, track and mitigate risks and issues faced by your business.
Q.: How does XeroRisk work?
A.: The management of risks and issues depends on the severity and impact on a particular business. By allowing you to decide when risks need to be escalated up the management structure you can ensure that management is retained at the most appropriate point in the business hierarchy. Mitigation plans and risk controls can be defined and tracked to ensure that risks, once identified, remain controlled and visible. XeroRisk's key feature however, is corporate risk governance - no matter how you use the product, the company board can be assured that they have full visibility of the risk exposure faced by the business, in real time.
Q.: How can XeroRisk be deployed?
A.: XeroRisk is a fully web compliant application, delivered through your Internet browser. The application can be hosted within your own IT infrastructure or you can use Line Xero's own hosting services. The decision would be based on how you wish to use XeroRisk, where you would want to access it from, whether you would want third parties or subcontractors to use it and the security architecture within your own organisation.
Q.: Can I track risks owned by subcontractors?
A.: XeroRisk can easily accommodate the use of third parties by a business to own and mitigate risks. There is no limit to the complexity of the outsourcing arrangement, and your management can easily assess the level of risk being mitigated by any party at any time.
Q.: Can XeroRisk be adapted to follow my business colour schemes or logo's?
A.: XeroRisk can be branded to suit your corporate style, however this needs to be done carefully as the product can use colours itself to indicate priorities, differentiate risks from issues etc. Therefore a useability assessment of the product post-branding needs to be undertaken by Line Xero support staff to ensure the product remains usable. Please contact your account manager for further details of this service.
Q.: Can reporting be extended by using a third party reporting tool?
A.: Yes, it is perfectly possible to extend the reporting functionality by using third party tools e.g. Business Objects, and providing you have a valid maintenance policy in place with Line Xero we will endeavour to help you do this. We can make schemas available to your developers, or on request, we can provide assistance with the deployment of third party reporting. Please contact your account manager to discuss your needs.